Last updated: 28 October 2026
The short version
If you wrote a public review of a game on Steam, we may have read it. We help game studios understand what players report about their game. We store your review text and some details Steam publishes with it, including your Steam account number. We show the studio short quotes from your review and a link back to your review on Steam. We do not collect your name, avatar or friends, we do not contact you, and we do not combine your reviews across games. You can ask us to stop at any time by sending us the link to your Steam profile.
Who we are
Edge Solutions SRL, Rue Saint Roch 20, 4920 Aywaille, Belgium, enterprise number 1012.938.930, which operates Bryza at bryza.app, is responsible for this processing (the "controller"). Contact: privacy@bryza.app.
What we collect and where it comes from
We collect public Steam reviews of the games our customers follow, from Valve's public review service (api.steampowered.com). For each review we store:
- the text you wrote, as we last fetched it; if you edit it, the new text replaces the old, but translations and quotes we already took from the earlier text are kept;
- the review's language, the dates it was written and updated, and whether you recommended the game;
- your Steam account number (SteamID64) and a link to your review on Steam, which contains that number;
- the playtime figures Steam publishes with the review (total, at the time of review, last two weeks, on Steam Deck), when you last played, and whether you mostly play on Steam Deck;
- how many people found the review helpful or funny, and how many comments it has;
- whether you bought the game on Steam, got it for free, wrote the review during early access, or were refunded;
- the developer's public reply, if there is one.
From that we produce a translation into English (if your review is in another language), short quotes, and work items for the studio ("Issues") written by AI from many reviews.
We do not collect your Steam name, avatar, friends list, other reviews on other games, or anything else from your profile.
Why we use it, and on what legal basis
To help the studio of the game you reviewed find and fix the problems, requests and ideas players report. We do this under our legitimate interest (Article 6(1)(f) GDPR) and the studio's interest in improving its game. You published your review so the developer would read it; we help them read it. We weighed this against your interests in a written assessment, which you can ask us for.
We keep your Steam account number so that the studio can open your review on Steam and check our quotes are accurate and in context, so that we do not store the same review twice, and so that we can find your data if you ask. The fact that your review is public does not mean the law stops protecting it, and we treat it as personal data.
We do not use your review to make any decision about you, to advertise to you, to profile you, or to train AI models.
Who sees it
- The studio of the game you reviewed sees quotes from your review, the Issues built from it, and the link to your review on Steam. No other studio sees data about that game. Our terms of service forbid studios from using our service to identify, contact or profile reviewers.
- Our service providers, who process it only on our instructions:
- hosting of the service and its database: a cloud provider in the Netherlands (EU);
- AI models that read the review text to find Issues and the sentiment of reviews. They receive the text and Steam's id for the review, never your Steam account number. We reach them through OpenRouter (OpenRouter, Inc., United States), which passes each request to the company running the model:
- Google's Gemini, run by Google (Google AI Studio or Vertex AI);
- Anthropic's Claude, run by Anthropic or a cloud provider OpenRouter picks, today Amazon Web Services, Google Cloud or Microsoft Azure;
- Google's open Gemma model, run by NextBit (Spain);
- TypeSafe's Jev, a model that makes short decisions about the text, run by TypeSafe;
- an embedding model, Qwen3-Embedding, run by Nebius (a Netherlands company), which turns short texts our AI wrote from reviews into numbers so similar Issues can be grouped;
- testing our analysis: Langfuse, run by ClickHouse, Inc. (United States), which stores, in the EU (Ireland), the text and the AI's answers from the test runs we use to improve the analysis;
- error monitoring: Sentry (Functional Software, Inc., United States), which stores error reports in the EU (Frankfurt). A report says what went wrong in our code; in rare cases an error message may quote a few words of a review.
Where it is stored
Your review and what we built from it are stored in the European Union (the Netherlands; copies from our test runs in Ireland). To produce the analysis, the review text goes to OpenRouter in the United States and to the AI providers above, some of which run outside the European Union, mostly in the United States. Those transfers are covered by the European Commission's standard contractual clauses in OpenRouter's data processing agreement, or by the EU-US Data Privacy Framework where the provider is certified under it. Langfuse's support staff may reach the copies from our test runs from the United States and other countries; that access is covered by the standard contractual clauses in its owner ClickHouse's data processing agreement.
How long we keep it
For now we have not set a fixed period: we keep reviews and what we built from them until we review this policy, including reviews you later delete on Steam, and translations and quotes from text you later edit. You can ask us to delete yours at any time (see below); a deleted review stays in our database backups until they expire. We will update this page when we set a period.
Your rights
You can ask us to:
- object: stop using your reviews. Send us the link to your Steam profile and we will delete your reviews and add your account to a list so we do not collect them again. You do not need to give a reason;
- access: get a copy of what we hold about you;
- erase or correct your data;
- restrict how we use it.
Write to privacy@bryza.app with the link to your Steam profile (for example https://steamcommunity.com/profiles/7656119… or https://steamcommunity.com/id/yourname). For access or erasure we may ask you to briefly add a short code to your Steam profile summary to show the account is yours. We answer within one month.
You can also complain to the Belgian Data Protection Authority (dataprotectionauthority.be), or the authority where you live.
Why we did not tell you directly
Steam gives us no way to message reviewers, and contacting each one would mean collecting more about you than the service needs. The law allows us to publish this notice instead (Article 14(5)(b) GDPR).
Not affiliated with Valve
Bryza is not made, endorsed or sponsored by Valve. Steam is a trademark of Valve Corporation.
Changes
We will update this page if what we collect or who receives it changes, and change the date at the top.